Friday, July 2, 2010

COMMUNICATION


Communication is the most important skill in life. There are four modes of communication - Reading, writing, speaking and listening. And most people spend 2/3 to ¾ th of their waking hours doing those four things. Of those 4 communication modes, the one that represents 40-50% of our communication time is listening - the one mode we have had the least training in. Most of us have had years and years of training in reading, writing and speaking. But no more than 5% of us have had more than two weeks of formal training in how to listen.

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